Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
allyopticalonline.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Paypal , (Visa or Mastercard / Internet Banking)
2. Offline Bank Transfer
Bank : AmIslamic Bank
Bank Account : 888-101-968764-9
Account Name : ALLY OPTICAL (002667054-X)
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan , attach file and email us the above info at Contact Us(Enquiry Form) or to Email Address : email@example.com or fax it to us at +6010 200 1186
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia
Q. How long does the delivery usually takes?
Delivery usually will takes about 5 to 8 working days.
Q. What's the list of courier charges?
Local - Poslaju
Peninsular Malaysia : RM 8.50/kg
Sarawak : RM 11.50/kg
Sabah : RM 11.50/kg
International - EMS
Singapore : RM 87/kg
Thailand : RM 103/kg
Myanmar : RM 142/kg
Brunei : RM 103/kg
Australia : RM 142/kg
Cambodia : RM 103/kg
China : RM 142/kg
Hong Kong : RM 122/kg
India : RM 122/kg
Indonesia : RM 103/kg
Japan : RM 142/kg
Macau : RM 142/kg
Nepal : RM 142/kg
Pakistan : RM 122/kg
Philippines : RM 103/kg
Vietnam : RM 103/kg
Bangladesh : RM 122/kg
Laos : RM 103/kg
New Zealand : RM 142/kg
South Korea : RM 142/kg
Sri Lanka : RM 122/kg
Taiwan : RM 122/kg
Turkey : RM 142/kg
Maldives : RM 122/kg
Others ( Please Contact Our Support Hotline )